Return Policy

At Anime Traders, we want you to love your anime merch! If you’re not completely satisfied with your purchase, we’re here to help. Please review our return policy below.

Returns & Exchanges

  • You may return or exchange an item within 3 days of delivery.
  • Items must be unused, in original packaging, and in the same condition as received.
  • Certain items, such as blind boxes, mystery items, clearance sales), are non-returnable.

How to Initiate a Return

  1. Contact our support team at [your email/contact form] with your order number and reason for return.
  2. We’ll provide return instructions and a return shipping address.
  3. Ship the item back to us (return shipping costs are the customer’s responsibility unless the item is defective or incorrect).
  4. Once received and inspected, we’ll process your refund, exchange, or store credit within 3 business days.

Damaged, Defective, or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order.
  • Provide clear photos of the issue, and we’ll arrange a replacement or refund at no extra cost.

Refunds

  • Refunds will be issued to your original payment method.
  • Shipping fees are non-refundable unless the return is due to our error.
  • Please allow 3 business days for the refund to reflect in your account.

Cancellations

  • Orders can be canceled within 3 hours of placement. Once shipped, cancellations are no longer possible.

For any questions, feel free to reach out to us at [your email/contact info]. We appreciate your support and look forward to bringing you the best anime merchandise!